Volunteer Management

Table of Contents

Staff and Volunteers

V.A.M.P (Volunteer Applied Management Practice)

Duration : 4 hours

This course provides information on the following:

  • Introductory supervisory skills for people who manage volunteers in areas such as how to recruit and
  • Interview volunteers and how to induct successful applicants into your organisation
  • Basic management of change and innovation within volunteer teams
  • Strategies to support volunteers in developing skills for your organisation, and
  • A brief overview of the National Volunteering Standards.

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Leading Volunteer Teams

Duration : 2 hours

This course will assist supervisors of volunteers in managing volunteers and volunteer teams and will discuss at a more in-depth level the following topics:

  • Basic supervisory skills
  • Skills audits of your volunteer team
  • Evaluation and development of your volunteer program, and
  • Corrective strategies and the disciplinary process within volunteer teams.

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How to Attract More Volunteers

Duration : 2 hours

This course is aimed at assisting organisations to examine current volunteering trends and how to use these trends when planning for the future. It will also explore a variety of new recruitment strategies and promotional activities.

Topics to be covered include:

  • Volunteering trends – adapt or miss out!
  • Designing better job descriptions – making the roles more attractive
  • Recruitment strategies – how to target your recruitment efforts, and
  • Promotional activities – utilise your resources wisely.

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3 R’s of Volunteer Management (Recruit, Resource and Retain)

Duration : 2 hours

This course is designed to assist volunteer managers / supervisors with 3 of their identified greatest challenges
– recruitment, retention and resourcing their volunteer programs. Learn how to utilise current trends, target your resources to maximise results and enhance your volunteer
programs.

The course will include the following:

  • Information on volunteering trends and how to capitalise on them
  • A variety of recruitment strategies and promotional activities
  • A variety of recruitment strategies and promotional activities
  • Ideas on how to keep your volunteers motivated and feeling connected to your organisation, and
  • Information on the resources available (including grants, training and free websites) to promote your volunteer roles.

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Implementation of the National Volunteering Standards

Duration : 3 hours

This course will cover the following topics:

The 8 components of the National Standards –

  • policies and procedures
  • management responsibility
  • recruitment, selection and orientation
  • work and the workplace
  • training and development
  • service delivery
  • documentation and records
  • Continuous improvement, and implementing the National Standards

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Way to Go – the National Volunteering Standards Made Easy

Duration : 3 hours

This course will cover –

  • the 8 components of the National Volunteering Standards
  • why implementation of the standards is important
  • introduction to the Way2Go Toolkit for Volunteering Management, an invaluable resource that includes 40 modifiable templates that relate directly to the National Standards (e.g. job descriptions, interview questions, dismissal procedures etc.)

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The Professionalism of Volunteer Management

Duration : 3 hours

This training course will expand on the following topics:

  • How to decide what is and isn’t an appropriate role
  • The importance of job descriptions
  • Skills involved in volunteer management, and
  • The difference between managing volunteers as opposed to paid staff.

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Management Committees

Roles and Responsibilities of the Management Committee

Duration : 3 hours

This workshop will address the roles and responsibilities of –

  • President / Chairperson
  • Deputy Chairperson
  • Secretary
  • Treasurer
  • Individual management committee members

as well as the responsibility for work health and safety, legal responsibilities and compliance and legislation.

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Attracting & Retaining Management Committee Board Members

Duration : 3 hours

This workshop is aimed at management committees of not-for-profit organisations or executive directors to enable organisations to plan their board composition and recruit effective management committee members.

The skills developed in this workshop will assist committees in planning for and filling board vacancies. Topics to be covered include:

  • Assessing the composition of your existing management committee
  • Setting up an ongoing board recruitment plan
  • Identifying gaps in your existing board
  • Developing a recruitment plan for new board members
  • Attracting and developing a pool of candidates, and
  • Selecting new board members.

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The Chairpersons Roles and Responsibilities in Not-For–Profit Organisations

Duration : 2 hours

This course is for people who are nominated as the Chairperson, Director or President of a Community Management Committee. The course will explore the importance of being an effective Chairperson. Topics to be addressed include –

  • the role of a chairperson, before and after a meeting
  • job description for a chairperson
  • code of conduct for committee members, and
  • how to chair difficult meetings.

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Function and Roles of a Sub-Committee

Duration : 2 hours

Do your board meetings seem to go on forever?

Having difficulty finding new board members?

Not enough time for the “big stuff”?

THEN … this workshop is for you!!

Topics to be covered include –

  • Efficient and effective board meetings
  • Why have sub-committees
  • Function and tasking of sub-committees
  • Undertaking sub-committee selection
  • Different types of sub-committees
  • Attracting skilled people, and
  • Recruiting skilled volunteers and new board members.

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Corporate Volunteering

Duration : 2 hours

This is a workshop aimed at not-for-profit organisations who would like to attract the support of local businesses; in particular, corporate volunteers and pro bono support.

Topics to be covered include –

  • What is corporate volunteering?
  • How can it work for you and for business?
  • Being a volunteer-friendly organisation
  • What are businesses looking for?
  • Local business networks, and
  • Tips for a successful corporate volunteer day

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